"Wanted to send you a quick note to catch you up on my journey on the E&O policy. I am officially no longer a novice at E&O. It was a two month journey but definitely a necessary one. First, thank you for connecting me with Jillian. I can't say enough about how pleased I am to have worked with her. She was extremely professional and delivered a ton of value in adding to my knowledge. I am a pretty small agency, but she treated me with the same respect as a large agency. Truly exceptional."